Compliance Connections assists inspectors
The Illinois Association of Code Enforcement group does a lot of informative programming for its members. Recently I had the pleasure of attending a day of training and learning more about Compliance Connections which is a division of Safeguard, one of the largest service companies that take care of properties for lenders. I first wrote about Compliance Connections last year after learning about it from inspectors in Minnesota. Everyone has a horror story about the lack of involvement by lenders and service companies used by them but I think some real progress has been made recently. The inspectors I work with have had success using this website (which is a free service) to get grass cut or trash removed. However, the company only addresses vacant property issues due to potential litigation with property owners so there are restriction. In addition, privacy laws sometime restrict service companies from contacting inspectors when a problem with the property arises.
Inspectors can use Compliance Connections to notify a servicer about problems on the property. Compliance Connections should respond and the inspector will get notified about a plan for correction as well as the lender. It can also be used to send information on outstanding bills (e.g. for cutting weeds) so that the municipality gets paid.
The speaker, Heather Lazar (phone 1-800-852-8306 x 1500) encouraged inspectors to report contractors to Safeguard who violate local ordinances by working without the proper permits. Safeguard doesn’t actually do the work required but relies on local contractors. If a contractor doesn’t follow Safeguard’s rules, the company may be excluded from future work. Other people to contact when there is an issue using Compliance Connections are Michael Halpern 1-800-852-8306 x 1392 and David Mazanek 800-852-8306 x 1261.
Safeguard will pay for 8 scholarships for inspectors to the AACE conference in Oklahoma City, OK which starts October 30, 2013.